Why Most Firms Still Bleed Margin

• Messy hand-offs and unclear KPIs

• Review / audit drift that triggers rework

• Data-security gaps that worry insurers

• No live metrics to spot utilisation drop-offs

Zenbridge fixes the “last mile” so your BPO savings hit the bottom line.

High-Impact, Fixed-Fee Modules

1. Integration & SOP Accelerator — A$6,500

• Map one end-to-end workflow (e.g. month-end close)

• Write bullet-proof SOPs & QA checklists

• Deploy a private SOP Chatbot (Custom GPT or Power Automate) so staff never re-ask “how do I…?”

  Outcome: offshore team at full productivity inside 2 weeks; partners reclaim 5+ hrs/wk.

2. Quality & Compliance Guard — A$5,900

• Offshore QC cycle with work-paper templates & review gates

• Practice Protect rollout, MFA & ISO-style policies

• 1-hour cyber / QC workshop for all staff

  Outcome: rework down 25 % and insurer / lender risk gaps closed.

3. Productivity Automation Quick-Wins — A$4,900

• Optimise Xero, Karbon, Dext settings

• Build up to 10 low-code automations (Zapier or Power Automate) to kill duplicate data entry

  Outcome: free 15 – 25 % prep time on targeted workflows.

Bundle: BPO Performance Pack

All three modules above — save 10 %.

Engagement in Three Fast Steps

1. Discovery (1 h) – confirm pain-point & baseline metrics

2. 2-Week Build Sprint – design, implement, train

3. ROI Proof – re-measure; if payback < 2×, your build fee is refunded

Optional Quarterly Health-Check retainer — A$1,200/qtr.

Why Zenbridge

• Built Manila hub and lived ATO compliance for a fast-growing accounting firm

• Vendor-agnostic: we optimise what you already pay for

• No experimental AI — only a secure SOP bot you can switch off

• Fixed fees, clear scope, 2×-ROI guarantee

Ready to Reclaim Your Margin?